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Ständig neue mobile Endgeräte, die alle ans Firmennetz angechlossen werden müssen - für die IT eine Horrorvorstellung. Dabei ist die Lösung ganz einfach: Selbstbedienung. 

Die Basler Versicherungen haben sich entschieden, auf Basis von iAnywhere Mobile Office ein Self Service Portal zu etablieren, mit dem der Anwender unterschiedliche Endgeräte, sowohl Windows Mobile als auch Apple iPhone, dezentral einrichten und warten kann.

Im neuen Portal haben sich innerhalb weniger Monate über 600 Nutzer registriert. Die meisten davon mit einem iPhone, welches dank iAnywhere Mobile Office sicher und umfassend in Unternehmen eingesetzt werden kann. Dabei war das Roll-out der neuen Mobility-Infrastruktur deutlich kostengünstiger als vergleichbare Roll-outs in der Vergangenheit. Die Supportkosten in der IT wurden nennenswert gesenkt und die Anwenderzufriedenheit stark gesteigert.

Home Lösungen Remote Control Soti Pocket Controller
Soti Pocket Controller

Pocket Controller-Enterprise allows organizations to remotely support mobile devices from a central location. With Pocket Controller-Enterprise you can now provide your mobile users with mission critical support anytime and anywhere.

Feature Summary:
  • Remote Control - Remotely control and operate one or more mobile devices in real-time from a central location
  • Connectivity - Connect to remote mobile devices using Wired or Wireless TCP/IP LAN/WAN, ActiveSync, Direct Serial, or modem connections, support for direct connections or through HTTP, SOCK4, or SOCK5 Proxies. Connections can be initiated from the desktop computer, or directly from the mobile device.
  • Security - Create administrator and user accounts, allow/deny privileges, allow users to accept/reject remote control session requests, configure authentication and encryption settings
  • Explore Tool - Use this tool to view the remote file system or to transfer files
  • Registry Tool - Use this tool to remotely view or edit the registry of remote devices.
  • Task Manager Tool - Use this tool to remotely activate or terminate a process, or to view process details (i.e. threads, resource details, ...)
  • Macro Recording/Playback - Record and Playback keystrokes to automate common tasks. Software developers can use the advanced Software Regression Testing and Analysis tools to automate testing of new versions of software.
  • Automation - Integrate with third party applications: launch third party applications when specified events occur, execute database Stored procedures or SQL statements. Use command line options to launch and control operation.
  • Audit Logging - Log to database or log file, customize logging information
  • Video Capture - Document problems/solutions by creating Video Recordings that can be e-mailed to the appropriate people
  • Skins - View your mobile device in a skin, automatic download and install skins via the Skin Manager Tool
  • Printing - Create hard copy documentation using the Wysiwyg printing facility
  • Remote DOS - Use the Remote DOS Box to remotely execute DOS commands
  • Scripting - Create/Run scripts to transfer files, reboot remote devices, simulate keystrokes or stylus input
  • Screen Capture - Capture screens and save them to disk in JPG, BMP or GIF format
  • Clipboard - Transfer data between desktop and mobile device programs using the Real-Time clipboard synchronization feature
  • Slow Connection Support - Pocket Controller-Enterprise includes several advanced features to facilitate remote control and management of devices over slow connections such cellular/GPRS, or modem connections. These features include 4 or 16 color Artificial Color Reduction options, and Advanced Data Compression options.
  • Automatic Device Software Upgrade - Automatically upgrades Pocket Controller-Enterprise device software to latest version
  • Time Synchronization - Synchronize your mobile device close with a local/remote SNTP time server
  • Application Integration - Integrate Help Desk support directly into your mobile device applications via our "One Click Support" application interface.
 

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